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Engadin AI

Getting started

You need a website with a sitemap, and the ability to add one script tag to its pages. Nothing else. There is no content to write and no conversation flow to design — your website is the training data.

Sign in

Section titled “Sign in”

The dashboard is at engadin.ai/admin/. Enter your email address and you get a magic link; clicking it signs you in. There is no password to choose or lose.

If your workspace has claimed your email domain, signing in with an address on that domain lets you in on its own, as a conversation viewer. See Team and roles.

  1. Create an agent

    Section titled “Create an agent”

    Workspace → Agents → New agent. An agent is one website. It needs:

    • an id — lowercase letters, digits and hyphens. It goes in the widget URL and never changes, so pick something you will still like later.
    • a name — what the chat header calls itself to visitors.
    • a website — the base URL, e.g. https://example.com.
    • a sitemap URL — usually https://example.com/sitemap.xml. A sitemap index pointing at other sitemaps works too.

  2. Let it read the site

    Section titled “Let it read the site”

    Workspace → Knowledge → Website crawler. The first crawl is the one worth watching: press Crawl now rather than waiting for the nightly run, and the queue fills from your sitemap and starts draining.

    Each page is fetched, stripped to its text, split into passages of roughly 1,500 characters and embedded into the agent’s private index. A few hundred pages take a few minutes. The page list shows what succeeded, what was skipped and what errored.

  3. Try it before anyone else does

    Section titled “Try it before anyone else does”

    Workspace → Deploy shows a link to the hosted chat page for this agent. Open it and ask the five questions your visitors actually ask. You are checking two things: that it answers from your pages, and that the sources under each answer are the pages you would have sent someone to.

    If the answers are thin, do not embed yet — go to Answer quality first.

  4. Put it on the site

    Section titled “Put it on the site”

    Copy the tag from Workspace → Deploy and paste it before </body> on every page:

    <script src="https://engadin.ai/widget.js?agent=your-agent" defer></script>

    That is the whole integration. Styling, greeting, suggested questions, position and languages are all configured in the dashboard afterwards — you never touch this tag again.

What to do in the first week

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  • Read the conversations. Not the summaries — the transcripts. The first fifty tell you more about your website than any analytics dashboard.
  • Watch Content gaps. Questions answered on weak evidence are collected automatically. They are a ranked list of pages your site is missing.
  • Turn on a digest. Workspace → Notifications emails you new leads and a weekly summary, so you stop having to remember to look.

Next

Section titled “Next”